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Create Group

AutomatR.Zendesk.Activities.CreateGroup

The "Create Group" activity in AutomatR is part of the Zendesk activities package, allowing for the automation of group creation within a Zendesk environment. This activity streamlines the process of setting up groups, enhancing the efficiency of automation workflows.

Properties

NameDescription
Input
Group NameSpecifies the name of the group to be created. String variables containing the name of the group.
Misc
Display NameProvides a customizable name for the activity displayed in the workflow. The display name enhances clarity and organization within the automation project. String variables containing the desired display name.
Optional
DelaySpecifies the amount of time (in seconds) to wait before executing the "Create Group" activity. This can be useful for handling synchronization issues. Integer variables containing the delay duration. Ex.: If the amount of time is 1000 milliseconds or 1 sec, i.e., 1.
Output
ResultOutputs the response containing details about the created group. Variables of relevant types (e.g., IndividualGroupResponse) to store the response.

How to use:

  1. Drag and drop the "Create Group" activity onto the workflow.
  2. Configure the properties by specifying the group name.
  3. Optionally, configure the delay.
  4. Execute the workflow to create a new group within Zendesk.

Example: Consider an example where the "Create Group" activity is used to create a group named "SupportTeam":

Create Group:
Delay: 0
Group Name: "SupportTeam"
Result: createdGroupDetails

In this example, the activity creates a new group named "SupportTeam." The details of the created group are stored in the variable "createdGroupDetails" for further handling in the workflow.