Get All Agents
AutomatR.FreshDesk.Activities.GetAllAgents
The "Get All Agents" activity in AutomatR is part of the Freshdesk activities package, allowing users to retrieve a list of all available agents in the Freshdesk user's account. This activity enhances automation processes by providing access to detailed information about agents within Freshdesk.
Properties
| Name | Description |
|---|---|
| Misc | |
| Display Name | Provides a customizable name for the activity displayed in the workflow. The display name enhances clarity and organization within the automation project. String variables containing the desired display name. |
| Optional | |
| Delay | Specifies the amount of time (in seconds) to wait before executing the "Get All Agents" activity. This can be useful for handling synchronization issues. Integer variables containing the delay duration. Ex.: If the amount of time is 1000 milliseconds or 1 sec, i.e., 1. |
| Output | |
| Result | Outputs the response of the "Get All Agents" operation, providing detailed information about all available agents. Variables of relevant types (e.g., dynamic variables) to store the operation result. |
How to use:
- Drag and drop the "Get All Agents" activity onto the workflow.
- Optionally, configure the delay.
- Execute the workflow to retrieve the list of all available agents in the Freshdesk user's account.
Example: Consider an example where the "Get All Agents" activity is used to fetch the list of all agents in the Freshdesk account:
Get All Agents:
Delay: 0
Result: agentsList
In this example, the activity fetches the list of all agents in the Freshdesk account. The response, containing detailed information about each agent, is stored in the dynamic variable "agentsList" for further handling in the workflow.